Farm

Commercial

Personal

Health

Medicare

Life

Work With a Trusted Richmond, MO Agent

We know unexpected events are always around the corner… but so are we.

Locally Owned & Operated to Better Serve You

We help others maintain financial security in times of unexpected and expensive events. Our goal is that every citizen in our community is insured and comfortable with their affordable coverage. Whether you’re looking for commercial or personal insurance policies, we’re here to help.

Oswald Crow Agency in Richmond, MO 

  • Address: 113 W. Main St., Richmond, MO 64085
  • Office: 816-776-5600
  • Fax: 816-776-2020

Our Mission Statement

At Oswald Crow Agency, our motto is to “protect the assets of our customers.” In addition, we are committed to the personal growth of our employees.

We will obtain these goals by:

  • Striving to give the most accurate and timely insurance counseling available to our customers.
  • Maintaining in-house rules and procedures to ensure that clients’ business is handled quickly and accurately, and their insurance is kept up to date.
  • Periodically assessing how well we are meeting our clients’ needs and adjusting to more precisely provide the services they require.
  • Conducting periodic staff training sessions to ensure that all staff follow the same procedures and are thoroughly trained to provide the best insurance counseling.
  • Conducting periodic training sessions with our carriers to ensure we are offering the most up-to-date products available to our clients.
  • Conducting periodic reviews of our agency procedures to take advantage of new technologies to streamline processing and minimize errors, while keeping current on best practices in our industry.

We Are an Independent Agency

As an independent agency in Richmond, MO, we do not work for a single insurance company. We work for you. We represent a carefully selected group of financially sound, reputable insurance companies, and we place your policy with the company offering the coverage you want at a competitive price. We work on your side when you have a loss and follow through to see that you get fair, prompt payment.

We Value Customer Service

Careful Analysis of Your Insurance Needs. We listen carefully to your requirements for insurance in order to create a policy that meets your needs based on your coverage requests. Together, we find solutions for you.

Insurance Protection Designed For You. Our Richmond, MO insurance agents strive to craft an insurance policy that meets the needs you described. Part of good customer service is providing a quality product.

Highly Rated Insurance Carriers. We shop around for multiple quotes and discounts so you don’t have to. We’re not required to work with one company, so we can find different options for you to consider.

Competitively Priced Proposals. We understand that many of our clients are working with a budget for their family or business. It’s our goal to provide quality coverage without breaking the bank.

Support Through Claims Settlements. The benefit of working with an independent insurance agent is that we are right here in Richmond, MO with you. Our local team provides the support you need when filing a claim.

Additional Savings Opportunities. The insurance industry is always changing, and we recommend you review your policies annually. Ask your agent about bundles, discounts, and affordable coverage options.

Get in Touch & Start a Free Quote